What Will You Learn?

• Students are expected to meet the following outcomes:
• Describe what change is and why change is important in leadership.
• Recognize the common barriers to change in the society or organization and learn the strategies of overcoming resistance.
• Understand the most proven change management models and the fundamental behaviours associated with each of them.
• Develop strategy for gathering right information to produce an evidence-based approach to bringing about change.
• Apply John Kotter’s eight-step process for effective change management and understand how to implement the cycle of change.
• Develop the traits and skills necessary to perform the roles of a successful change leader.